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*MAFIA* => Help => Topic started by: *MAFIA* Wasserfaller on April 26, 2006, 07:41:05 PM

Title: can't handle games?
Post by: *MAFIA* Wasserfaller on April 26, 2006, 07:41:05 PM
after a total reinstall of windows and a new harddrive, i have been trying to get all the drivers i need back onto my comp. I just got my ATI driver, stopping the immense lag that i had before, but i still can't play games. Do i need to reinstall the drivers for my motherboard, maybe update something...? Let me know if anyone knows the answer. I try to play the MOH multiplayer demo until i can get BF back on, but an error message comes up "MOH had a problem and needs to close, send info?". Besides my graphics card, what else do i need to have to play some games?
EDIT: sorry for putting it in the wrong help section. Oh well.
Title: can't handle games?
Post by: Loaded on April 26, 2006, 08:55:47 PM
Need allot of info to help you out here. Mother board, CPU, ram and how much, GPU, sound card, is it home made or something like a DELL, anything else you can think of.
Title: can't handle games?
Post by: *MAFIA* Wasserfaller on April 26, 2006, 09:51:00 PM
Quote from: Loaded
Need allot of info to help you out here. Mother board, CPU, ram and how much, GPU, sound card, is it home made or something like a DELL, anything else you can think of.

It's a Dell dimension 8250, 512ram, soundblaster audigy 2 with 5.1 surround, radeon 9700 pro with 128 ram (two video card slot things, both are radeon 9700 pro, so 256 altogether), i don't know where to find out the make of the mother board, 2.4 ghz pentium 4, not home made. Let me know what else you need, and thanks for helping.
Title: can't handle games?
Post by: *MAFIA* Bonehead on April 26, 2006, 11:28:14 PM
Be sure you have directx up to date. make sure the sound card and video card drivers are the newest.
Title: can't handle games?
Post by: Loaded on April 27, 2006, 03:00:51 AM
yes I am with bone... Make sure you have ALL Window updates installed, we have to start there 1st.

Here is my list on what I do when I clean my HD and reinstall. (some of this will NOT be for you)

Quote
Install order:

1 - XP

2 - DirectX9C

3 - nVidia chipset drivers – "my board drivers"

4 - AMD Processor Driver – "Cool ‘n’ Quiet driver"

5 - Windows Update – all of it

6 - Microsoft NET Framework and its updates from windows update, needed for ATI Control Center

7 – ATI Video Drivers & Catalyst Control Center, download the latest from ATI

Like I said what I have above is not all you. What you need to do is figure out what is what in my list. In other words, like number 3, you would install "DELLS" dirvers (I assume you have a cd from them, if not go to the web site and find the programs)... I hope you get my point.

Just thought of something... You are using a ATI card right? You do know any CCC program/driver needs Net Framework 1.1 installed after 5.13 right? Maybe that is your problem if you don't have Net Framework installed.
Title: can't handle games?
Post by: *MAFIA* ßlåkjáx on April 27, 2006, 05:44:47 AM
"4 - AMD Processor Driver – "Cool ‘n’ Quiet driver"

um, i dont know if i have this driver. i never got a disk that came with my AMD Athlon 3500+, so do you think i should go download it or what?
Title: can't handle games?
Post by: *MAFIA* Bonehead on April 27, 2006, 09:47:22 AM
It's just a idle program to keep the cpu from working all the time when not needed. xp has this built in.
Title: can't handle games?
Post by: *MAFIA* ßlåkjáx on April 27, 2006, 10:21:03 AM
Quote from: *MAFIA* Bonehead
It's just a idle program to keep the cpu from working all the time when not needed. xp has this built in.

ok, i dont need it then. thx
Title: can't handle games?
Post by: *MAFIA* Wasserfaller on April 27, 2006, 02:24:52 PM
Quote from: Loaded
yes I am with bone... Make sure you have ALL Window updates installed, we have to start there 1st.

Here is my list on what I do when I clean my HD and reinstall. (some of this will NOT be for you)



Like I said what I have above is not all you. What you need to do is figure out what is what in my list. In other words, like number 3, you would install "DELLS" dirvers (I assume you have a cd from them, if not go to the web site and find the programs)... I hope you get my point.

Just thought of something... You are using a ATI card right? You do know any CCC program/driver needs Net Framework 1.1 installed after 5.13 right? Maybe that is your problem if you don't have Net Framework installed.
I know what you mean, thanks alot for all the help. I've got all of that installed, i don't remember if i already have the .NET thing so i'm downloading it again. What do you mean "after 5.13"? Thanks again for the help.
Title: can't handle games?
Post by: Loaded on April 27, 2006, 05:56:03 PM
What do you mean "after 5.13"...

That is the ATI driver number (ATI Catalyst Control Center). In other words you should have ATI 6.4 installed to be up to date.

Just some info so you understand the number from ATI

6= The 6 is for the year 2006

4= The 4th month of the year the driver was put out for down load.

So the new driver for "this month" is 6.4

Last year was the 1st year they went to 13 (no 13th month) because ATI had a major bug in the ATI drivers, so they didn't want to wait untill the 6.1 driver to repair it so we got a driver of 5.13 last year in December, meaning there was 2 drivers for that month. lol ok ATI school is over.

Quote from: *MAFIA* ßlåkjáx
ok, i dont need it then. thx

No as Bone said you don't need it. BUT what is nice about having them is if you have fans that turn at a good RPM, the driver will slow them down when the CPU is NOT under load (that is IF you have a CnQ option in bios). Like right now I have my CPU clocked to 2.5 and now my CPU setting is at nice slow 1.08 because I am just on the net and not loading the CPU with work.
Title: can't handle games?
Post by: *MAFIA* Wasserfaller on April 27, 2006, 08:21:46 PM
yep, got all the video card updates and my sound card should be good too. Would the sound card needing an update really not allow my demo to load properly? Well, even with the ATI 6.4 it still won't load the MOH demo. Any other suggestions as to why it won't do start? Thanks for the help so far.
Title: can't handle games?
Post by: Loaded on April 28, 2006, 04:13:44 AM
I am working on it... I am doing somethings to see if I can get the message you got trying run MOH in your 1st post on my computer. In the mean time, anything else you can tell me? For starters are you sure you are the ADMIN on your computer? Check the accounts on your computer and make sure.

About the sound card, it sure wouldn't hurt to make sure the drivers are the newest.

EDIT... Where did you get the MOH demo? Maybe just maybe the file is bad.

Did you get it from here... Medal Of Honor Demo, EA (http://www.ea.com/official/moh/alliedassault/us/download/demo.jsp).

Here is the down load link from EA Medal Of Honor Allied Assault Down Load (http://ftp://largedownloads.ea.com/pub/demos/MOHAA_Spearhead_demo.EXE). I know EA down load speed is slow, but sometimes it is better to wait and know you have a good file and not to hope for 300kps+ and have a bad file.
Title: can't handle games?
Post by: Loaded on April 28, 2006, 06:39:39 AM
Me again... What MOH are you trying to run? Is it the one above in my last post? I am getting the same problem as you and I think it is because MOA isn't finding the retail of the game. Maybe above is a expack demo?

In any case let me know what MOH you are trying if it isn't the one above.
Title: can't handle games?
Post by: *MAFIA* Wasserfaller on April 28, 2006, 08:16:38 PM
I'm trying to run the allied assualt demo "spearhead". I had it on my old harddrive and it worked fine. I'll try getting it again maybe. But in the mean time...good news! My asian friend helped me transfer nearly all info from my broken hard drive back onto new one! It was only music and text docs that i wanted, but it really helped. It wouldn't let me transfer the BF1942.exe from one hard drive to the other, so i'll have to re-borrow the original discs and reinstall, no big deal. Thanks alot loaded, you're helped quite a bit.
EDIT: and ya i'm sure i'm the admin on the computer, i always sign in as admin.
Title: can't handle games?
Post by: Loaded on April 28, 2006, 08:27:47 PM
Ok spearhead is the one I am working with and like I said I get the same problem as you do. I guess in a way that is good news, because if I fix it here I am sure that will fix your problem as well. I am pointing to a video driver problem so far. So what I am going to do is ask you... Do you remember the last video driver you were using on the other hard drive? If not I'll go back to 5.10s or so and see if that will get the game going.

Maybe I'll have something for you tomorrow about what is going on here. I just stalled waiting to see what game were trying to run because there was no point on me going on if I was trying the wrong game.
Title: can't handle games?
Post by: *MAFIA* Wasserfaller on April 28, 2006, 08:38:42 PM
Quote from: Loaded
Ok spearhead is the one I am working with and like I said I get the same problem as you do. I guess in a way that is good news, because if I fix it here I am sure that will fix your problem as well. I am pointing to a video driver problem so far. So what I am going to do is ask you... Do you remember the last video driver you were using on the other hard drive? If not I'll go back to 5.10s or so and see if that will get the game going.

Maybe I'll have something for you tomorrow about what is going on here. I just stalled waiting to see what game were trying to run because there was no point on me going on if I was trying the wrong game.

I don't remember the version of the driver i was using last, but my old desktop didn't have that strange ATI window on it, so i'm guessing a much older version. It would run BF2 demo and full version of 1942 without a problem. This may be the reason, and since i'm terrible at navigating ATI's website, could you tell me where to find the 5.10 you're talking about? Thanks.
Title: can't handle games?
Post by: Loaded on April 28, 2006, 09:37:26 PM
I would think why you didn't see the ATI window is because you just installed the STD ATI drivers, not Catalyst.

5.10 is just I driver I thought of to try, but if you would like to try it now go here for the ATI 5.9 DRIVER (http://drivers.softpedia.com/get/GRAPHICS-BOARD/ATI/ATI-Catalyst-59.shtml), try the 5.9 1st, not the 5.10. Also install and run this program to clean the old drivers off of your computer,  Catalyst Uninstaller (http://support.ati.com/ics/support/DLRedirect.asp?fileIDExt=050553d40196ef109fff37cbb40aaf28&accountID=737&deptID=894), it just makes sure all of ATI stuff is clean so you can have a good clean install of new drivers after removing old ones.
Title: can't handle games?
Post by: Loaded on April 29, 2006, 09:02:47 AM
Ok I hope you didn't DL the drivers I said above, the 5.9s. I have been doing some messing around here and found having drivers 5.8 will let the game run, but any driver after the game will crash on start up. Now I am not sure if you really want to go back that far just to play this game. Remember the "new" ATI drivers are for "new" games, like BF2, FEAR and so on.

All up to you, you can get the 5.8 drivers from link below...

http://www.driverheavendownloads.net/ati.htm

Look down the page for...

ATI Catalyst 5.8 (classic) <<<< This is the type of driver you had before.

ATI Catalyst 5.8 (CCC) <<<< This is the Catalyst Control Center, the new type you just tried with the "strange ATI window" has you put it.

I would had linked the down loads but the that site wont let me.
Title: can't handle games?
Post by: *MAFIA* Wasserfaller on April 29, 2006, 03:01:27 PM
i tried the 5.8, and it won't let me install it. I called tech support and they said it's because that version doesn't support my version of windows. The tech guy told me what to do, and had me reinstall the 6.4 driver. I don't mind if it won't play the MOH demo, but will the 6.4 let me play bf1942? Another problem, when i restarted windows after transfering data from an old HD, my screen is totally screwed up. Everything on my monitor has a "shadow" to it. It really hurts my eyes, do you know how to change that? Thanks for the ATI help btw.
Title: can't handle games?
Post by: Loaded on April 29, 2006, 05:13:08 PM
I have no clue what that tech guy is talking about, I installed them and it works fine with my Windows, XP home SP2. Yes 6.4 should be no problem, no problem here on my computer. What windows are you running? I assumed it was the same as mine.

I am strong believer "not" to transfer a old HDs info to a new hard drive, there is just so much stuff that could go on the new HD that  isn't clean, speaking of things like registry entires that are coded. It's just best to take what files (photos, music and so on) and put them on a CD (if possible), then add your games and other programs to the new hard drive.

Can you take a screen shot and post it so I can see what the screen looks like? It sound to me you have a driver problem or maybe your refresh rate is wrong. Did you use the driver clearner I posted above, Catalyst Uninstaller?
Title: can't handle games?
Post by: *MAFIA* Wasserfaller on April 29, 2006, 06:11:11 PM
Quote from: Loaded
I have no clue what that tech guy is talking about, I installed them and it works fine with my Windows, XP home SP2. Yes 6.4 should be no problem, no problem here on my computer. What windows are you running? I assumed it was the same as mine.

I am strong believer "not" to transfer a old HDs info to a new hard drive, there is just so much stuff that could go on the new HD that  isn't clean, speaking of things like registry entires that are coded. It's just best to take what files (photos, music and so on) and put them on a CD (if possible), then add your games and other programs to the new hard drive.

Can you take a screen shot and post it so I can see what the screen looks like? It sound to me you have a driver problem or maybe your refresh rate is wrong. Did you use the driver clearner I posted above, Catalyst Uninstaller?

The only stuff i transfered was my music, some family pictures, and my word documents. I didn't transfer any programs or anything for fear of some "corrupted" file. I have transfered all of my programs and games from their original discs, i didn't want to make it that complicated. I'm running windows XP SP1, our xp reinstall disc is from 5 years ago. As long as the 6.4 ATI thing runs BF1942, i have no qualms, it doesn't matter if it won't do the MOH demo thing, i don't care about it that much. I'll try to post a pic of the screen....just a sec.
It won't let me copy and paste the pic into my post and the attach option is not on my screen. I'll try to PM it to you...
Title: can't handle games?
Post by: Loaded on April 29, 2006, 08:34:12 PM
I PMed you.

Also ok on the file things. By the way, why aren't you running SP2? Have you done "Windows Update" after installing this new drive?
Title: can't handle games?
Post by: Loaded on April 30, 2006, 12:35:41 PM
I Guess it is hard to tell from the pic. Have you checked the resolution and refresh rate for your Monitor?

Refresh rate... Right click any where on the screen, click "settings", click "advanced", click "monitor" now look at "Monitor Settings" and make sure the "Screen refresh rate" is what it should be.

It seems that is the problem above if you are saying in the "PM" to me that BFV is looking good.
Title: can't handle games?
Post by: *MAFIA* Wasserfaller on April 30, 2006, 12:39:42 PM
I'll make sure to do the refresh rate thing, but just so i know what should the refresh rate be at? I'm downloading the SP2 pack right now, after that i'll check the refreshness and whatnot.
Title: can't handle games?
Post by: Loaded on April 30, 2006, 01:45:42 PM
Well it has to do with the type of monitor you have. If you have a LCD it should be at 60 hertz, if you have a CRT (tube) it should be above 60, like 70, 80 and so on. If you have paper work for the monitor it should tell you the refresh rates it can handle with what resolution you are using.

If it is a CRT, it is always best to have the refresh rate set for the resolution you are using, say like if your screen is at 1280x1024 you should use a refresh rate of 100 hertz (that is IF the monitor AND video drivers can handle that, it should). In any case "if" you are using a CRT, start off with a refresh rate of 75Hz and see if the Icon (folders) look better to you, just go as far as you need to make the icons look good to you.

If you are using a LCD, make sure the refresh rate is at 60Hz.

Again I am 99% sure your refresh rate is your problem with the way your desk top looks.
Title: can't handle games?
Post by: *MAFIA* Wasserfaller on April 30, 2006, 01:53:19 PM
Quote from: Loaded
Well it has to do with the type of monitor you have. If you have a LCD it should be at 60 hertz, if you have a CRT (tube) it should be above 60, like 70, 80 and so on. If you have paper work for the monitor it should tell you the refresh rates it can handle with what resolution you are using.

If it is a CRT, it is always best to have the refresh rate set for the resolution you are using, say like if your screen is at 1280x1024 you should use a refresh rate of 100 hertz (that is IF the monitor AND video drivers can handle that, it should). In any case "if" you are using a CRT, start off with a refresh rate of 75Hz and see if the Icon (folders) look better to you, just go as far as you need to make the icons look good to you.

If you are using a LCD, make sure the refresh rate is at 60Hz.

Again I am 99% sure your refresh rate is your problem with the way your desk top looks.

Mine is a flat screen CRT "tube" monitor. I looked at the refresh rate and it's set at 75 right now. 1024 X 768 is the resolution it's at right now, are those settings where they should be?
Title: can't handle games?
Post by: Loaded on April 30, 2006, 06:26:57 PM
Try 1280x1024 with a refresh rate of 80 and see what that looks like.
Title: can't handle games?
Post by: *MAFIA* Wasserfaller on April 30, 2006, 06:38:29 PM
Quote from: Loaded
Try 1280x1024 with a refresh rate of 80 and see what that looks like.
1280 X 720 is what it goes by, 1280 X 1024 isn't an option. The next option for refresh rate is 85, and it makes my screen look way small. It shouldn't need to have the size redone, because yesterday morning it wasn't like this. Then, i restarted my comp after removing the HD that i had transfered info from; after the restart it looked like this. I guess i can learn to deal with it, it just looks really annoying.
Title: can't handle games?
Post by: Loaded on April 30, 2006, 07:10:58 PM
Ok something isn't right with the drivers, you should be able to get to 1280x1024 "unless" you monitor is that old. You didn't some how install the ATI drivers on the "old" hard drive did you? It's possible some how you are running on the windows drivers and not the ATI drivers. OR maybe you haven't installed the drivers for the monitor. Have you installed the monitor drivers? Do you know how to check that?
Title: can't handle games?
Post by: *MAFIA* Wasserfaller on April 30, 2006, 07:17:32 PM
Quote from: Loaded
Ok something isn't right with the drivers, you should be able to get to 1280x1024 "unless" you monitor is that old. You didn't some how install the ATI drivers on the "old" hard drive did you? It's possible some how you are running on the windows drivers and not the ATI drivers. OR maybe you haven't installed the drivers for the monitor. Have you installed the monitor drivers? Do you know how to check that?

When the dell guy delivered our new HD, i asked him if i needed to install drivers for the monitor and he said "ah, no need. It should just be a plug and use computer screen." Since my computer recognized the monitor and it worked when we plugged it in, i assumed it was fine. I'm sure i didn't install the ATI drivers on the old HD because i only had it in for about 20 min yesterday and the day before. I took it out after i was done with it, and it wasn't even in when i installed the drivers. My monitor just "might be that old". It's 5 years old, but the resolution is great in my opinion. Btw, i don't know how to check if i have installed the monitor drivers.
Title: can't handle games?
Post by: Loaded on May 01, 2006, 04:11:35 AM
To check monitor drivers...

Right click on the desk top.

Click Properties.

Click Settings.

Click Monitor.

Click Properties

Click Driver. Now the name of your monitor should be in that window (next to the monitor pic), look under that and you will see who made the driver next to Driver provider, that name should be the same as the "Marker" of the monitor.

AFTER checking that and when you start to close everything, stop at the "Adapter" tab (next to the "Monitor" tab) and make sure it says the name of your video card in that window.

Now after checking that, go the "General" tab and look at the "Display" window, now look at the "DPI setting", make sure that setting is "Normal size (96 DPI)"

Yes it should work fine with Window drivers, but something isn't working like it should and I am just trying to cover all bases here. My problem is I can't see your computer and if I could I am sure I would know what was going on the minute I saw it, this type of thing over the net isn't the easiest thing to try and fix.

Don't give up, if you are not happy with what you are seeing, we have to fix it.
Title: can't handle games?
Post by: *MAFIA* Wasserfaller on May 01, 2006, 04:08:22 PM
Quote from: Loaded
To check monitor drivers...

Right click on the desk top.

Click Properties.

Click Settings.

Click Monitor.

Click Properties

Click Driver. Now the name of your monitor should be in that window (next to the monitor pic), look under that and you will see who made the driver next to Driver provider, that name should be the same as the "Marker" of the monitor.

AFTER checking that and when you start to close everything, stop at the "Adapter" tab (next to the "Monitor" tab) and make sure it says the name of your video card in that window.

Now after checking that, go the "General" tab and look at the "Display" window, now look at the "DPI setting", make sure that setting is "Normal size (96 DPI)"

Yes it should work fine with Window drivers, but something isn't working like it should and I am just trying to cover all bases here. My problem is I can't see your computer and if I could I am sure I would know what was going on the minute I saw it, this type of thing over the net isn't the easiest thing to try and fix.

Don't give up, if you are not happy with what you are seeing, we have to fix it.

Monitor type=plug and play monitor
driver providor=microsoft
version=5.1.2001
DPI= 96
Thanks for being persistant with helping, hopefully it can be resolved. I just installed bf1942 today and the "shadowing" affect shows up in gameplay text aswell. It feels like i'm wearing glasses that i don't need, this double vision type thing is really bugging me. Do you want me to take a higher resolution screenshot of my screen?
Title: can't handle games?
Post by: Loaded on May 01, 2006, 05:25:38 PM
No... Screen shot just isn't going to show me what you are seeing.

Ok... You said you have a Dell right? So assume you have a Dell monitor as well? If that is the case we have to find drivers for that monitor. You should be able to look at the monitor for the name then go on Dells site and see if you can find drivers or you can go back to the monitor driver section like I said above, and click on "Update Driver" and see if windows will find it (let it go on the net when it ask), also when doing that put in your Windows CD 1st and maybe the driver is on that.

If you can't find the driver, give me the name of the monitor and I will try to find it. We have to get drivers for "your" monitor so we can get that out of the way, that will be just one more check mark off of this problem.
Title: can't handle games?
Post by: *MAFIA* Wasserfaller on May 01, 2006, 09:39:08 PM
I tried the "update drivers" option and put in as many dell disks as i could find, none had the drivers. I can't find the name of the screen, but it's a 17 inch flat screen with a tube (very bulky looking) and it was shipped to us in 2001. It came with the dimension 8250(that's my comp model). All i know is that it's called the dell plug and play. Any other way i can find out the model?
Title: can't handle games?
Post by: Loaded on May 02, 2006, 06:13:57 AM
If it isn't on the front then look on the back, there has to be a sticker on the back with all the specs.
Title: can't handle games?
Post by: *MAFIA* Wasserfaller on May 03, 2006, 06:33:23 PM
It says model number NOJ, the rest is in chinese.
Title: can't handle games?
Post by: Loaded on May 03, 2006, 07:04:06 PM
Quote from: *MAFIA* Wasserfaller
It says model number NOJ, the rest is in chinese.


Are you sure there isn't anything else on that monitor? I take it you don't have the book that came with it? I just don't see how a monitor sold in the U.S. has nothing in English on it. You did get it in the USA right?

What about the settings on the monitor to make adjustments, are they in English? Is there "Auto", Menu, setting anything on the front? Maybe you need to work the monitor adjustments.

I can't find any info about it on the net, as I am sure you would had guessed.

You said you have a 9700 pro right? Are there 2 different plugs you could plug the monitor into? If there is try the other plug. I am really running out of things to try here. Like I said, this isn't easy when I can't "see" the problem in person.
Title: can't handle games?
Post by: *MAFIA* Wasserfaller on May 03, 2006, 09:08:21 PM
I'm sorry that i can't let you see the problem, i don't have a digital camera to take a pic of it. There isn't another plug on the monitor, i just reconnected it to the tower where it used to be connected. It does have english instructions when you press the buttons on the front, it has an up/down button, ok button, and left/right ones as you probably knew. It has a small ~1.25 inch dell logo on the front and the power button's on the right side. It's 5 years old and i don't still have the booklet, but i could try to find the original shipping order which i think we still have. It only has http://www.dell.com and "dell product" printed on the back in english, the rest is in chinese and it says made in china, yep i bought it in US. I'll try to find the order release, gotta go to bed now.  I'll update when i find it.